KISA will help you quickly locate your loved ones and make communication simple and safe
KISA will help you remember to connect with your loved ones
In Australia, an estimated 38,000 people go missing each year. That’s 1 person every 15 minutes. A significant number of these are Dementia and Alzheimer’s patients, including those from care facilities.
KISA Phones assist in minimising the experience of feeling lost, confused, and scared by allowing you to locate and rescue loved ones quickly with GPS tracking.
Learn more by scheduling an obligation free video call with us.
KISA Phones Keep Your Loved Ones Safe, Healthy & Connected
Easy-to-use single button dial and no confusing screens.
Family is just a touch away with text, photo or Braille contact buttons.
A large and simple SOS button can be used to alert family and carers in case of emergencies.
Never lose your device with a loud ringtone, lanyard and optional GPS Tracking.
Stress-free set-up and delivery from our Melbourne-based support team.
Long battery life of up to 3 days on standby or 4 hours of continuous calls.
Additional Included Features
GPS Tracking
KISA devices feature built-in GPS tracking, meaning you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
Low Battery Warning
An SMS can be sent to a nominated family member indicating that the KISA device battery is low. This eliminates the stress of the end user having to worry about when to charge the KISA device.
SOS Position Locator
As part of the SOS service, KISA devices can include an embedded link to the GPS position, sent as an SMS when an SOS function is activated.
Unlimited Ability to Connect
KISA enables your loved ones to communicate with you or emergency services when they need help, providing security and comfort.
KISA’s Ongoing Support During Business Hours
You get to talk to real people who understand your needs and can solve your problems quickly.
Remote Volume Control
KISA's Remote Volume Control feature is a convenient way for carers and family members to assist their loved ones with hearing loss. You can effortlessly adjust the volume of your KISA Device using the user-friendly MyKISA Portal and MyKISA App.
Bluetooth Compatible
KISA is designed to be Bluetooth-compatible. It connects to your Bluetooth hearing aids, allowing you to hear better and more easily.
Fall Detection - Safety
If you have an accident, a fall, or any other emergency, KISA devices can alert others and reach out for help. They can detect that you've taken a hard fall and connect you with your nominated contact or emergency services if you're immobile.
If it detects a fall, your KISA device will alert up to 5 contacts by text and voice call. The contacts can see the wearer's location on Google Maps and talk to them through the device's built-in speaker and microphone.
Recommended Services for Seniors
Turn your KISA into the ultimate personal health device
KISA's Two Life-Saving Products
KISA Phone
Let our friendly Customer Support Team assist you with your enquiries.
The KISA phone features mechanical buttons and high-contrast colours. It can also reach multiple people with just one press of a button.
The KISA phone is designed for simplicity, helping those individuals who struggle to use other, more complicated devices.
Additional features, such as KISA GPS Tracking, KISA Shield and KISA Reminders, provide added safety and security.
KISA Personal Alarm
Let our friendly Customer Support Team assist you with your enquiries.
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.
Additional features, such as KISA GPS Tracking, KISA Shield and KISA Reminders, provide added safety and security.
What Our Clients Are Saying
We have been working with clients around the world
More reviews on Google and Trustpilot
Do you have more questions?
KISA is an easy-to-use phone with large tactile buttons featuring clear text or photos, a dedicated SOS button for emergency services, and no confusing screen, digital menus, or keypad. It only calls to pre-programmed numbers set by the user or their family. Each KISA phone is made to order and works on any 4G network.
The KISA phone was designed for anyone who struggles with modern mobile technology: people who have never used a mobile phone, who struggle with navigating the menu system of conventional phones, or people who suffer from physical or mental disabilities that make them unable to use the mobile phones currently on the market.
The KISA phone is also a perfect starter phone for children, as it does not have gaming features or access to the internet. The KISA phone can only dial pre-programmed numbers, preventing your child from dialling unauthorised numbers.
The KISA phone's GPS features make it safe for children and elderly relatives with Alzheimer's. It was designed in collaboration with Vision Australia and comes in bright colours with optional raised buttons. It can also be printed in Braille, making it ideal for the vision-impaired.
KISA is a simple mobile phone that can be very helpful for people with Dementia. It has no confusing menus or screens and only a few buttons to call pre-programmed contacts. You can customise the buttons with clear text or photos to help users recognise their loved ones and caregivers.
It also has an SOS button that can call emergency services and send out a preset SMS to an authorised number in case of need.
An inbuilt GPS tracking service can help locate the user in case of emergency or need, which only nominated people can access. KISA Phone is designed with input from organisations like Dementia Australia to help individuals with cognitive problems and brain disorders.
A combination of easy-to-push buttons and personalised settings helps customise the KISA Phone to the user's needs.
The large, tactile, easy-to-see buttons, lack of a confusing menu, and clearly labelled call/end call buttons make it more straightforward for people who need help with current mobile technology.
All numbers are pre-programmed, and contact buttons can be labelled with a picture, making it usable even to people who cannot read.
You can call your friends and family with a single button. Each button on the KISA Phone has a clear text or photo label of the person you want to call. Press the name or photo of who you want to call, and the phone will dial the number. It's that simple!
You can use the dedicated SOS button on the back of the KISA Phone to call emergency services. The SOS button also sends a text message with your location to your emergency contacts.
The KISA Phone has a dedicated SOS button on the back panel, which connects the user directly to emergency services.
The back panel can also contain information about emergency contacts, medical conditions, or allergies, which can save a person's life.
The GPS features of the phone also make it easier to locate a missing child or an elderly relative.
You can charge your KISA Phone using the charger and cradle that are included in the package. The battery life of your KISA Phone depends on how often you use it and the network coverage in your area. On average, the battery lasts up to 3 days on standby and up to 4 hours of talk time.
The KISA Phone is 59mm wide and 114mm tall and weighs only 95 grams, making it comfortable to handle and carry around, even on a lanyard around your neck.
You can customise your KISA phone by choosing the number and layout of buttons, the text or photo labels, the case's colour and design, and the phone's language and voice.
You can also add your critical information, such as medical conditions, allergies, medications, etc., to the back of the phone.
To update the phone numbers on your KISA Phone, you have two options:
- Log in to your MyKISA customer portal or MyKISA app and make the changes online.
- Call our customer support team at 1300 557 453 and ask them to do it for you.
However, once your KISA Phone is manufactured, the names and photos printed on the device will be fixed and cannot be changed by you. If you want to change them later, you will need to:
- Send the KISA Phone back to our office.
- Pay a fee for us to remanufacture it with the new names and photos.
Ready to sign up for a KISA plan? You can do it online or by a simple phone call to 1300 557 453. And the best part? No contract, no hidden fees.
Depending on your chosen plan, you may enjoy unlimited calls to pre-programmed numbers, GPS Tracking service, KISA Shield for call filtering and anti-spam protection, and KISA Reminders for medication and appointment notifications.
Plus, you will always have access to Melbourne-based quality support.