Your KISA device will help you quickly locate your loved ones and make communication simple and safe
KISA will help you remember to connect with your loved ones
In Australia, an estimated 38,000 people go missing each year. That’s 1 person every 15 minutes. A significant number of these are Dementia and Alzheimer’s patients, including those from care facilities.
KISA phones assist in minimising the experience of feeling lost, confused, and scared by allowing you to locate and rescue loved ones quickly with GPS tracking.
Learn more by scheduling an obligation free video call with us.
KISA Emergency Devices Keep Your Loved Ones Healthy, Safe & Connected
KISA Organisation Package provides assistance for people with physical and intellectual challenges
KISA offers Two Life-Saving products to cater to the different needs of older Australians: the Personal Alarm and the Emergency Communication Device
The KISA Personal Alarm can reach one person quickly in an emergency situation
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button
The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices
Additional features such as KISA GPS Tracking, KISA Shield and KISA Reminders provide added safety and security
Additional Features
GPS Tracking
KISA devices feature built-in GPS tracking, meaning you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
Low Battery Warning
An SMS can be sent to a nominated family member indicating that the KISA device battery is low. This eliminates the stress of the end user having to worry about when to charge the KISA device.
SOS Position Locator
As part of the SOS service, KISA devices can include an embedded link to the GPS position, sent as an SMS when an SOS function is activated.
Unlimited Ability to Connect
KISA enables your loved ones to communicate with you or emergency services when they need help, providing security and comfort.
KISA’s Ongoing Support During Business Hours
You get to talk to real people who understand your needs and can solve your problems quickly.
Remote Volume Control
KISA's Remote Volume Control feature is a convenient way for carers and family members to assist their loved ones with hearing loss. You can effortlessly adjust the volume of your KISA Device using the user-friendly MyKISA Portal and MyKISA App.
Bluetooth Compatible
KISA is designed to be Bluetooth-compatible. It connects to your Bluetooth hearing aids, allowing you to hear better and more easily.
Fall Detection - Safety
If you have an accident, a fall, or any other emergency, KISA devices can alert others and reach out for help. They can detect that you've taken a hard fall and connect you with your nominated contact or emergency services if you're immobile.
If it detects a fall, your KISA device will alert up to 5 contacts by text and voice call. The contacts can see the wearer's location on Google Maps and talk to them through the device's built-in speaker and microphone.
Also Included with Your KISA device
Up to 10 contacts
Large tactile buttons
Charging cradle
12 month warranty
Emergency medical information
Loud ringtone and speaker
SOS Button for emergencies
Lanyard
KISA's Two Life-Saving Products
KISA Emergency Communication Device
The KISA Organisations Package offers support for individuals with physical and intellectual disabilities.
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button.
The KISA Device is designed with simplicity in mind, helping those individuals who struggle to use other, more complicated devices.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
KISA Personal Alarm
The KISA Personal Alarm offers instant support for individuals with physical and intellectual disabilities in an emergency.
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
What Our Clients Are Saying
We have been working with clients around the world
More reviews on Google and Trustpilot
Do you have more questions?
KISA device is an easy to use phone that has large tactile buttons with clear text or photos, no screen, digital menus or dialpad, and a dedicated SOS button for emergency services. It only calls to pre-programmed numbers that are set by the user or their family. Each KISA device is made to order and works on any 2G/3G/4G network.
The KISA device was designed for the use of anyone who struggles with modern mobile technology. People who have never used a mobile phone, who struggle with navigating the menu system of conventional phones, or people who suffer from physical or mental disabilities that make them unable to use the mobile phones currently in the market.
The KISA device was designed in collaboration with Vision Australia and comes in bright colours with optional raised buttons and can also be printed in Braille, making it ideal for the vision impaired.
KISA device is a simple mobile phone that can be very helpful for people with Dementia. It has no confusing menus or screens, and only a few buttons to press to call pre-programmed contacts. The buttons can be customised with clear text or photos that can help the user recognise their loved ones and caregivers.
It also has an SOS button that can call emergency services and send out a preset SMS to an authorised number in case of need.
It also has a GPS Tracking service that can help locate the user in case of emergency or need, which can be accessed by only nominated people. KISA device is designed with input from organisations like Dementia Australia to help individuals with cognitive problems and brain disorders.
A combination of easy-to-push buttons, and personalised settings, helps customise the KISA device to the user’s individual needs.
The large, tactile, easy-to-see buttons, lack of a confusing menu, and clearly labelled call/end call buttons make it more straightforward for people who need help with current mobile technology.
All numbers are pre-programmed, and contact buttons can be labelled with a picture, making it usable even to people who cannot read.
You can call your friends and family with a single button. Each button on the KISA device has a clear text or photo label of the person you want to call. Just press the button and the phone will dial the number for you.
You can use the dedicated SOS button on the back of the KISA device to call emergency services. The SOS button also sends a text message with your location to your emergency contacts.
The KISA device has a dedicated SOS button on the back panel which connects the user directly to emergency services.
The back panel can also contain information about emergency contacts, medical conditions, or allergies, which can save a person's life.
The GPS features of the Device also make it easier to locate a missing child or an elderly relative.
You can charge your KISA device using the charger and cradle that are included in the package. The battery life of your KISA device depends on how often you use it and the network coverage in your area. On average, the battery lasts up to 10 days on standby and up to 3 hours of talk time.
The KISA device is 59mm wide, 114mm tall, and weighs only 95 grams. This makes it comfortable to handle and carry around, even on a lanyard around your neck.
You can customize your KISA device by choosing the number and layout of buttons, the text or photo labels, the color and design of the case, and the language and voice of the phone.
You can also add your critical information, such as medical conditions, allergies, medications, etc., to the back of the phone.
To update the phone numbers on your KISA device, you have two options:
- Log in to your MyKISA customer portal or MyKISA app and make the changes online.
- Call our customer support team at 1300 557 453 and ask them to do it for you.
However, once your KISA device is manufactured, the names and photos on the buttons are fixed and cannot be changed by yourself. If you want to change them later, you will need to:
- Send the KISA device back to our office
- Pay a fee for us to remanufacture it with the new names and photos.
Ready to sign up for a KISA plan? You can do it online or by a simple phone call to 1300 557 453. And the best part? No contract, no hidden fees.
Depending on your chosen plan, you may enjoy unlimited calls to pre-programmed numbers, GPS Tracking service, KISA Shield for call filtering and anti-spam protection, and KISA Reminders for medication and appointment notifications.
Plus, you will always have access to Melbourne-based quality support.