What is a KISA Personal Alarm?
The KISA Personal Alarm is a device worn on your person that can alert a family member when help is needed. It can allow you or your loved ones to call for help quickly and can save lives.
Protect Yourself and Your Loved Ones with KISA Personal Alarms
Ready to use out of the box
Reminder alerts with KISA Reminders (Optional Service)
High contrast design
Better signal indoors with WiFi
GPS tracking
Two-way emergency communication
Unlimited ability to reach out in case of emergency
One-button simplicity
Low battery notification SMS to carers
Automatic loud speaker option for easy communication
Learn more by scheduling an obligation free video call with us.
What is included?
Unique Personal Alarm
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in an emergency.
KISA Services
KISA's services provide added protection and security by allowing nominated support people to know when the user has fallen or wandered astray. You can even set up daily reminders so they remember the important tasks.
Local Ongoing Support
We won't leave you on your own. Our Melbourne-based customer support team is here to assist you with any questions, adjustments or updates you require.
Fall Detection - Safety
If you have an accident, a fall, or any other emergency, KISA devices can alert others and reach out for help. They can detect that you've taken a hard fall and connect you with your nominated contact or emergency services if you're immobile.
If it detects a fall, your KISA device will alert up to 5 contacts by text and voice call. The contacts can see the wearer's location on Google Maps and talk to them through the device's built-in speaker and microphone.
KISA gives you the ability to reach out in case of an emergency
The KISA Personal Alarm is a simple solution to providing added security, allowing your loved one to call for help with one press of a button.
Add emergency contacts, medical conditions, and allergies to the back panel to gain added peace of mind. This will enable those coming to aid to provide clear and prompt support.
The easy-to-read print, choice of high-contrast colours, and dedicated Emergency Services button are just some of the stand-out features of the KISA Personal Alarm.
A siren to draw attention to your loved one is activated automatically. Loudspeaker mode also activates, allowing those around the wearer to focus on providing support without the restriction of holding a phone to talk.
Recommended Services for Personal Alarm Package
Turn your KISA Device into the ultimate personal health device
Smart & Accessible
Download the MyKISA app to track the location of a KISA Personal Alarm user and make changes to the device settings.
KISA accessories
Pouch
Included
Earphones
Included
Rubber Bumps
Included
Magnetic Cable
Included
USB charger
Included
USB cable
Included
Lanyard
Included
Charging cradle
Included
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How KISA devices stack up
| Compare |
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|---|---|---|---|---|---|
| Range | 4G mobile signal | 4G mobile signal | 4G mobile signal | 4G mobile signal | 30 metres |
| SOS | Yes | Yes | Yes | Yes | Yes |
| Battery | 36 to 48 Hours | 36 to 48 Hours | 36 to 48 Hours | 28 Hours | 50 Hours |
| Customisation | Yes | Yes | No | No | No |
| Two Way Communication | Limited | Yes | Limited | Limited | Yes |
| Contacts | 5 | 10 | 1 | 8 | No |
| GPS | Yes | Yes | Passive | Passive | No |
| Call Filtering | Yes, with KISA Shield | Yes, with KISA Shield | No | No | No |
| Charging | Fast Charging | Fast Charging | Standard | Standard | Standard |
| WiFi Connectivity | Yes | Yes | No | Limited | No |
| Hearing Aid Compatible | Yes | Yes | No | No | No |
| Reminders | Optional | Optional | No | Optional | No |
| Geofencing | No | No | Limited | No | Yes |
| NDIS and Homecare | Yes | Yes | Yes | No | Yes |
KISA Personal Alarm
KISA Emergency Communication Device
Medical Pendant
Medical Alert Wristband
Mobile Alarm Base Station
Have peace of mind
KISA Personal Alarms provide life-saving emergency communication for anyone who needs it. Whether you are elderly, disabled, living alone, working solo, or recovering from surgery or illness, a personal alarm can give you peace of mind and a sense of security.
The price of the personal alarm is $1164 per year. This amount is billed annually and is non-refundable. By purchasing the personal alarm, you agree to pay this amount yearly until you cancel your plan. Please read our terms and conditions carefully before placing your order.
Do you have more questions?
The KISA Personal Alarm is designed to assist Australians with diverse physical and intellectual impairments during an emergency. The device features generously sized mechanical buttons for easy operation and has been meticulously designed to enhance its overall functionality.
A Personal Alarm is recommended for the elderly and essential for people who suffer from various medical conditions and disabilities; it is also recommended for vulnerable individuals recently discharged from the hospital and is perfect for elderly people living by themselves. In addition, it can provide added protection to lone workers and those who may need to contact security quickly.
The KISA Personal Alarm is small and easy to carry. It is 59mm wide, 114mm tall, and weighs only 95 grams. This makes it comfortable to handle and carry, even on a lanyard around your neck.
Setting up and using the KISA Personal Alarm is straightforward and hassle-free. The device is ready to use out of the box, and no additional setup or installation is required.
Your device comes with a user manual that explains how to operate it and troubleshoot any issues. If you need assistance, contact our customer support team or log into your MyKISA customer portal on our website or the MyKISA app to update the required settings.
The device works off a SIM card, meaning it works anywhere that has a mobile network.
Yes, the KISA Personal Alarm is designed for vision-impaired people. It does not have a screen, but it has tactile mechanical buttons and bright colours that are easy to see and feel
Yes, the KISA Personal Alarm is compatible with some hearing aids. Please contact your hearing aid manufacturer to confirm compatibility.
If you want to use KISA Personal Alarm with your hearing aids, please visit kisaphone.com.au/contact or call us +1300 557 453.
You can use the included cradle to charge your KISA Personal Alarm. Place the device on the cradle, and it will start recharging automatically.
The cradle is convenient, safe, and ideal for people with limited dexterity. The KISA Personal Alarm's battery life can last over three days on standby.
You can contact us and we will assist you with adding, removing, or updating contacts on the device. Alternatively, you can log in to the user portal on our website or app and access your contact list. There, you can easily add, remove, or edit contacts on the device.
Yes, your KISA Personal Alarm can work outside Australia. The device has been designed to function within various telecommunications networks globally, and its features and functionalities are optimised for use in multiple countries.
For international travel, it's crucial to use your own SIM card with the KISA Personal Alarm (BYO). Please note that the KISA SIM Plan does not extend to international roaming. This option is only available to Bring Your Own (BYO) SIM Personal Alarms.
We don't advise doing so if you are on the KISA Plan or an NDIS Package, as the device has been designed to operate on the KISA network and requires a KISA SIM card to function correctly.
The KISA Personal Alarm can work with your SIM only as a Bring Your Own (BYO) SIM Purchase.
The device has been designed to operate on the KISA network and requires a KISA SIM card to function correctly. However, you can use your SIM card to activate BYO SIM Personal Alarms.
The customer service team can answer questions or concerns about the device's compatibility with other SIM cards or networks for the BYO option.
Using a non-KISA SIM card for the KISA Plan and NDIS could lead to device malfunction and even void the warranty. It's important to stick to the recommended KISA SIM card for these plans.
If you want to order a new device, please contact us