KISA Devices are made for people with low or reduced vision; simple to use with vivid colours, tactile buttons, and Braille support.
KISA adapts to your vision needs, whether you have low vision or no vision
Over 575,000 Australians are visually impaired, with over 66,000 considered entirely blind. Research shows there is a direct link between vision impairment and depression. This problem worsened during the pandemic. It's crucial to help blind and visually impaired people stay connected with family, friends, carers and healthcare professionals to ensure health and safety.
KISA devices are customisable to the user's needs. They have large, tactile buttons for ease of use and can include Braille when required. With optional features like KISA Reminders and KISA Shield, our phones help blind and visually impaired people stay connected and independent.
Learn more by scheduling an obligation free video call with us.
KISA Emergency Devices Keep Your Loved Ones Healthy, Safe & Connected
The KISA NDIS Package provides ongoing, hassle-free calls and support for individuals with physical and intellectual disabilities.
KISA offers two life-saving products to cater to the different needs of Australians: the Personal Alarm and the Emergency Communication Device.
The KISA Emergency Communication Device can reach one person quickly in an emergency situations.
The KISA Emergency Communication Device uses easy-to-press mechanical buttons and high-contrast colours to simplify staying connected to much-needed family and support networks.
The KISA Emergency Communication Device is designed to help individuals who struggle to use other, more complicated devices.
Additional features such as KISA GPS Tracking, KISA Shield and KISA Reminders provide added safety and security.
Additional Included Features
GPS Tracking
KISA devices feature built-in GPS tracking, meaning you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
Low Battery Warning
An SMS can be sent to a nominated family member indicating that the KISA device battery is low. This eliminates the stress of the end user having to worry about when to charge the KISA device.
SOS Position Locator
As part of the SOS service, KISA devices can include an embedded link to the GPS position, sent as an SMS when an SOS function is activated.
Unlimited Ability to Connect
KISA enables your loved ones to communicate with you or emergency services when they need help, providing security and comfort.
KISA’s Ongoing Support During Business Hours
You get to talk to real people who understand your needs and can solve your problems quickly.
Remote Volume Control
KISA's Remote Volume Control feature is a convenient way for carers and family members to assist their loved ones with hearing loss. You can effortlessly adjust the volume of your KISA Device using the user-friendly MyKISA Portal and MyKISA App.
Bluetooth Compatible
KISA is designed to be Bluetooth-compatible. It connects to your Bluetooth hearing aids, allowing you to hear better and more easily.
Fall Detection - Safety
If you have an accident, a fall, or any other emergency, KISA devices can alert others and reach out for help. They can detect that you've taken a hard fall and connect you with your nominated contact or emergency services if you're immobile.
If it detects a fall, your KISA device will alert up to 5 contacts by text and voice call. The contacts can see the wearer's location on Google Maps and talk to them through the device's built-in speaker and microphone.
Also Included with the KISA Emergency Device
Up to 10 contacts
Large tactile buttons
Charging cradle
12 month warranty
Emergency medical information
Loud ringtone and speaker
SOS Button for emergencies
Lanyard
Additional Options to Enhance Your KISA Experience:
Turn your KISA Device into the ultimate personal health device
KISA's Two Life-Saving Products
KISA Emergency Communication Device
The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button.
The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices.
Additional features, such as KISA GPS tracking, KISA Shield and KISA Reminders, provide added safety and security.
KISA Personal Alarm
The KISA Personal Alarm offers instant support for individuals with physical and intellectual disabilities in an emergency.
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
What Our Clients Are Saying
We have been working with clients around the world
More reviews on Google and Trustpilot
Do you have more questions?
KISA is an easy-to-use phone with large tactile buttons featuring clear text or photos, a dedicated SOS button for emergency services, and no confusing screen, digital menus, or keypad. It only calls to pre-programmed numbers set by the user or their family. Each KISA phone is made to order and works on any 4G network.
The KISA phone was designed for anyone who struggles with modern mobile technology: people who have never used a mobile phone, who struggle with navigating the menu system of conventional phones, or people who suffer from physical or mental disabilities that make them unable to use the mobile phones currently on the market.
The KISA phone is also a perfect starter phone for children, as it does not have gaming features or access to the internet. The KISA phone can only dial pre-programmed numbers, preventing your child from dialling unauthorised numbers.
The KISA phone's GPS features make it safe for children and elderly relatives with Alzheimer's. It was designed in collaboration with Vision Australia and comes in bright colours with optional raised buttons. It can also be printed in Braille, making it ideal for the vision-impaired.
KISA Phone is a simple mobile phone that can be very useful for people with poor or low vision. It has large tactile buttons that can be customised with clear text or photos that make it easy to recognise the contacts. It does not have a screen and keypad that can be hard to see or use, but a simple physical interface with a few buttons. It also comes in different languages and colour schemes, including a Braille version for those who are blind. It has an SOS button that can call emergency services and send out a preset SMS to an authorised number in case of need. It also has a GPS Tracking service that can help locate the user in case of emergency or need, which can be accessed by only nominated people. KISA Phone is designed to make phone calls simple and accessible for people with poor or low vision.
A combination of easy-to-push buttons and personalised settings helps customise the KISA Phone to the user's needs.
The large, tactile, easy-to-see buttons, lack of a confusing menu, and clearly labelled call/end call buttons make it more straightforward for people who need help with current mobile technology.
All numbers are pre-programmed, and contact buttons can be labelled with a picture, making it usable even to people who cannot read.
You can call your friends and family with a single button. Each button on the KISA Phone has a clear text or photo label of the person you want to call. Press the name or photo of who you want to call, and the phone will dial the number. It's that simple!
You can use the dedicated SOS button on the back of the KISA Phone to call emergency services. The SOS button also sends a text message with your location to your emergency contacts.
The KISA Phone has a dedicated SOS button on the back panel, which connects the user directly to emergency services.
The back panel can also contain information about emergency contacts, medical conditions, or allergies, which can save a person's life.
The GPS features of the phone also make it easier to locate a missing child or an elderly relative.
You can charge your KISA Phone using the charger and cradle that are included in the package. The battery life of your KISA Phone depends on how often you use it and the network coverage in your area. On average, the battery lasts up to 3 days on standby and up to 4 hours of talk time.
The KISA Phone is 59mm wide and 114mm tall and weighs only 95 grams, making it comfortable to handle and carry around, even on a lanyard around your neck.
You can customise your KISA phone by choosing the number and layout of buttons, the text or photo labels, the case's colour and design, and the phone's language and voice.
You can also add your critical information, such as medical conditions, allergies, medications, etc., to the back of the phone.
To update the phone numbers on your KISA Phone, you have two options:
- Log in to your MyKISA customer portal or MyKISA app and make the changes online.
- Call our customer support team at 1300 557 453 and ask them to do it for you.
However, once your KISA Phone is manufactured, the names and photos printed on the device will be fixed and cannot be changed by you. If you want to change them later, you will need to:
- Send the KISA Phone back to our office.
- Pay a fee for us to remanufacture it with the new names and photos.
Ready to sign up for a KISA plan? You can do it online or by a simple phone call to 1300 557 453. And the best part? No contract, no hidden fees.
Depending on your chosen plan, you may enjoy unlimited calls to pre-programmed numbers, GPS Tracking service, KISA Shield for call filtering and anti-spam protection, and KISA Reminders for medication and appointment notifications.
Plus, you will always have access to Melbourne-based quality support.